Overview
The email gate requires visitors to verify their email address before accessing your document. clarife sends a 6-digit one-time code to the visitor’s email, and they must enter it correctly to proceed. This lets you know exactly who viewed your content.Email gate is available on Pro and Business plans.
How to Enable the Email Gate
Open the Share panel
In the editor, click Share and create a share link (or select an existing one).
Visitor Experience
- The visitor opens the share link and sees an email input field.
- They enter their email address and click Send code.
- clarife sends a 6-digit verification code to that email.
- The visitor enters the code and clicks Verify.
- If the code is correct, the document loads.
Combining with Domain Allowlist
On the Business plan, you can combine the email gate with a domain allowlist. When both are active, the visitor’s email must also belong to one of the allowed domains. For example, if you allowlist@acme.com, only emails ending in @acme.com can pass the gate.
Rate Limiting
The email gate is rate-limited to prevent abuse:- Code requests are limited per email address and per share link.
- Verification attempts are limited to prevent brute-forcing the 6-digit code.
- If limits are exceeded, the visitor must wait before retrying.
Can I see which email addresses viewed my document?
Can I see which email addresses viewed my document?
The email gate verifies the visitor’s identity, and view events are tracked. Check the share statistics to see view counts.
How long is the verification code valid?
How long is the verification code valid?
The 6-digit code expires after a short period. If it expires, the visitor can request a new code.
Can I allow specific emails without requiring verification?
Can I allow specific emails without requiring verification?
Not directly. The email gate applies to all visitors. However, on the Business plan you can use the domain allowlist to restrict access to specific company domains.
Does the email gate work with password protection?
Does the email gate work with password protection?
Yes. When both are enabled, the visitor must pass both gates — first the email verification, then the password.