Email Notifications
clarife sends targeted email notifications to keep you informed about security events, billing changes, and share activity. These emails cannot be individually toggled — they are sent based on account events.Notification Types
| Notification | When it is sent | Can disable? |
|---|---|---|
| Login alert | New device or browser signs into your account | - |
| Share access code | Someone requests access to your email-gated share | - |
| Plan change | Your subscription plan changes (upgrade/downgrade) | - |
| Payment failed | A payment attempt fails (dunning email) | - |
| Trial ending | Your 14-day trial is about to expire | - |
| Trial ended | Your trial period has ended | - |
| Welcome | After account creation | - |
Login Alerts
Login alerts notify you when your account is accessed from a new device or browser. clarife detects new devices using a secure fingerprint based on your browser and operating system.New login detected
When you sign in from an unrecognized device, clarife records the device fingerprint.
Email sent
An alert email is sent to your account email with details about the login: device type, browser, approximate location, and time.
Dunning Emails (Failed Payments)
If a payment fails, clarife sends up to 3 reminder emails during a 14-day grace period:| Sent on | Content | |
|---|---|---|
| First reminder | Day 1 | Payment failed, update payment method |
| Second reminder | Day 7 | Urgent: 7 days remaining |
| Final warning | Day 13 | Last chance before downgrade |
Share Access Codes
When you protect a share with an email gate, recipients receive a one-time access code via email to verify their identity before viewing the document.Access code emails are sent to the recipient, not to you. You do not receive notifications when someone accesses your shared documents.
Can I disable login alert emails?
Can I disable login alert emails?
No. Login alerts are a security feature and cannot be disabled. They help you detect unauthorized access.
Why am I getting login alerts for my own device?
Why am I getting login alerts for my own device?
This can happen if you clear your browser cookies, use incognito/private mode, or update your browser. Each appears as a new device.
Are notification emails available in my language?
Are notification emails available in my language?
Yes. Notification emails are sent in the language set in your account preferences (English or Polish).
I am not receiving emails. What should I do?
I am not receiving emails. What should I do?
Check your spam/junk folder. Add noreply@clarife.app to your contacts. If emails still do not arrive, contact support@clarife.app.