Payment Processor
clarife uses Paddle as its payment processor. Paddle is a Merchant of Record, which means Paddle handles all payment processing, tax calculation, and compliance on behalf of clarife.Charges on your bank statement will appear as “PADDLE.NET” or “PADDLE”, not “clarife”.
Accepted Payment Methods
| Method | Availability |
|---|---|
| Credit card (Visa, Mastercard, Amex) | Worldwide |
| Debit card | Worldwide |
| PayPal | Worldwide |
| Apple Pay | Supported devices |
| Google Pay | Supported devices |
| iDEAL | Netherlands |
| Bancontact | Belgium |
| Alipay | China |
| Other local methods | Varies by region |
How Payments Work
Paddle checkout opens
A secure Paddle checkout overlay appears. Your payment data is handled entirely by Paddle — clarife never sees your card details.
Tax is calculated
Paddle automatically calculates applicable VAT or sales tax based on your location.
Currency
Paddle supports multiple currencies. The checkout will display prices in your local currency when available. The actual charge amount may vary slightly due to exchange rates.Updating Your Payment Method
To update your card or payment method:- Go to Settings > Billing.
- Click Manage subscription.
- Update your payment details through the Paddle management portal.
Why does my statement say PADDLE instead of clarife?
Why does my statement say PADDLE instead of clarife?
Paddle is our payment processor and Merchant of Record. All charges are processed through Paddle, so the charge appears under their name on your statement.
Is my payment information secure?
Is my payment information secure?
Yes. Paddle is PCI DSS Level 1 compliant. Your card details are processed by Paddle’s secure infrastructure — clarife never stores or has access to your payment data.
Can I pay with a bank transfer?
Can I pay with a bank transfer?
Bank transfers are not supported for individual subscriptions. For enterprise needs, contact support@clarife.app.
What happens if my payment fails?
What happens if my payment fails?
You enter a 14-day grace period. Paddle will retry the payment and you will receive reminder emails. See Failed Payments for details.