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Data Storage

All primary data is stored in the European Union:
Data typeStorage providerLocation
User accounts and documentsSupabase (PostgreSQL)EU
Screenshots and filesBackblaze B2EU
AI-generated videosAWS S3EU (eu-west-1)
Application logsVercelEU edge
clarife does not store data in the United States or other regions outside the EU for primary data. Edge caching by Vercel may temporarily replicate public marketing pages globally.

What Data We Collect

CategoryData collectedPurpose
AccountEmail, display name, avatarAuthentication, profile display
ContentDocuments, screenshots, annotationsCore product functionality
UsagePage views, feature usage (anonymized)Product improvement
BillingPayment method (via Paddle), invoice historySubscription management
SecurityDevice fingerprints (hashed), IP addresses (hashed)Login alerts, fraud prevention

What We Do NOT Collect

  • No browsing history outside of clarife
  • No contacts or address book data
  • No location tracking (beyond IP-based country for tax purposes)
  • No screen recording or keylogging
  • No data from other apps on your device

Third-Party Data Sharing

clarife does not sell, rent, or share your personal data with third parties for marketing purposes.
Third partyData sharedPurpose
SupabaseAccount data, documentsDatabase hosting (data processor)
BackblazeFiles, screenshotsFile storage (data processor)
PaddleEmail, billing addressPayment processing
Amazon Web ServicesTTS audio, video rendersAI video generation
Google CloudText content (for TTS)Text-to-speech generation
OpenRouterDocument text (for AI)AI scenario generation
UmamiAnonymized page viewsPrivacy-friendly analytics
AI features (video generation, scenarios) send document content to third-party AI and TTS providers. This data is processed transiently and not stored by these providers beyond the request lifecycle.

Data Retention

Data typeRetention
Active account dataAs long as account is active
Deleted documents (trash)30 days, then permanently deleted
Deleted account data30-day grace period, then permanently deleted
Billing recordsRetained for legal/tax compliance
Server logs30 days
You can export all your data at any time and delete your account when you no longer need the service.

No. Your documents are private and only accessed by automated systems when you explicitly use features like AI video generation or sharing. No human reviews your content.
No. Document content sent to AI providers (OpenRouter, Google TTS) is used only for the specific generation request and is not used for model training.
You can delete individual documents, projects, and shares at any time. For bulk deletion beyond what the UI supports, contact support@clarife.app.
Yes, essential cookies for authentication and preferences. Optional analytics cookies (Umami) are privacy-friendly and do not track personally identifiable information. Cookie consent is required.